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Regional Account Manager in Schnitzer - Portland, OR (Burgard Rd) at Schnitzer Steel Industries

Date Posted: 12/21/2018

Job Snapshot

Job Description

The Regional Account Manager (RAM) reports to the Commercial Operations Director (COD) and is responsible for managing all aspects of the purchase of ferrous (FE) steel Commodities in support of a specific processing facility or a designated geographical area. Additionally, the RAM will work with the NF Commercial Operations Manager on supporting the purchasing of NF metals with his/her Commercial team. The incumbent oversees the daily activities of the individual buyers that constitute the buying group. The RAM ensures that the buying group’s activities and deliverables support the regional monthly “Buy Plan” set forth by the COD.

In addition to their own “book of business”, the RAM manages the buyers as assigned by the COD and actively participates and ensures buyers are following their monthly “Plan of Action” for FE and NF. The incumbent drives business growth by concentrating on identifying new markets; stimulating current supplier sources; ensuring that all buyers provide weekly professional reports that document specific contacts with existing suppliers, and disseminating results of their efforts to expand the supplier base with new contacts, pertinent information regarding the suppliers’ inventories and concerns expressed by the supplier that may reflect positively or negatively on Schnitzer operations. The RAM ensures the buying group is trained to use the Material Processing System (SAI). The RAM evaluates the performance of the buyer team to ensure satisfactory performance of: tracking material purchases, supplier performance and profitability.

This position operates within somewhat flexible parameters and works with the COD (who has the final word) to determine and set Commodity pricing strategies; resolve regional supplier / territory disputes and collaborates with the COD to determine the appropriate approach required to increase market share. The primary goal of this position is to achieve excellence in all facets of Commercial operations. Providing the highest quality product safely, effectively and efficiently while increasing profits.

Required Skills

Essential Functions:

Environmental and Health & Safety (H&S)

  • Ensures safe work practices and equipment are used at all times and that documentation and current practices are in accordance with corporate safety policies, OSHA and other regulatory guidelines. In addition, provide a safe environment for all employees, customers and vendors.
  • Communicates and reinforces MRB’s position on scrap acceptance in line with Environmental Heath and Safety regulations.

Operational Performance & Best Management Practices

  • Gleans information relative to market conditions that may affect the processing facility. Communicates this information to key facility management personnel and the buying group, in a consistent format and manner.
  • Ensures that departmental Buy Plan and individual goals are met.
  • Collaborates with the Commercial Operations Director regarding current Commodity pricing structure.
  • Reviews daily target reports, previous daily receipts, and month-to-date progress reports with the buyers.
  • Ensures all assigned buyers gain a full understanding of the local and regional Competition and their pricing structure to determine the Competitor supplier base. Directs buyers to validate and analyze the impact of the Competition on the execution of the monthly “Buy Plan”.
  • Oversees all supplier accounts, and assigns, or reassigns these accounts among buyers to ensure a proper balance of work and geographical areas. Assigns supplier accounts to each buyer so that they have a defined “Book of Business”. Conducts monthly review of supplier performance and profitability for all accounts with each buyer.

 Inventory & Quality Control

  • Works directly with the feeder and joint venture facility managers and buyers to ensure the proper quality and quantity of material is supplied from these locations and that material flows into the facility strategically.
  • Ensures all buying and plant inspection personnel understand and adhere to Schnitzer’s published specifications for received material. Educates, Communicates and enforces these specifications to all personnel and the supplier base.
  • Manages the entire process / flow of recyclable material from supplier to facility to achieve the timely movement of material into the facility. Liaises with the Regional Logistics Manager to plan all inbound movement of materials to facilitate optimal freight rates. Coordinates with suppliers, delivering carriers, and General Managers to create schedules for delivery of material to each facility. Facilitates and ensures process workload efficiencies and facilities capacity.
  • Ensures all buying and plant inspection personnel understand and adhere to Schnitzer’s published specifications for received material. Educates, Communicates and enforces these specifications to the personnel and the supplier base.
  • Ensures that reports of any off grade/ off spec materials are discussed with supervisor prior to shipment in order to eliminate quality consumer Complaints, avoid downgrades and eliminates claims.

Administrative Management

  • Monitors and maintains exempt and hourly staff at cost effective and Competitive levels.
  • Monitors supervisory practices for self and his/her direct reports to ensure Compliance with HR policies and union contracts.
  • Reviews performance of direct reports.
  • Interviews prospective management and/or production employees.
  • Works with Human Resources personnel to prepare job descriptions.

Internal Control Responsibilities:           

Supports the Company’s Internal Control process which includes understanding, Communicating and Complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business.           

Upwardly Communicates problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.

Specific Other Responsibilities (regional, location, Compliance, etc.):

  • Performs special projects as assigned by the Commercial Operations Director.

Supervisory responsibility:

This position directly supervises the Commercial Operations team: Inside Buyer(s), Outside Buyer(s), and Industrial Accounts Buyer(s).

See applicable Commercial Operations Manager and General Manager Organization charts for all direct and indirect reporting relationships.

Interpersonal Contacts:

Internal contacts include:

  • The Commercial team for advising, asking questions, coordinating customer and sales activity, pricing, and assistance with maintaining Company goals.
  • The office staff for exchanging information on paperwork and computer entry.
  • The yard personnel for the exchange of information regarding truck movement and incoming material.  Direct lines of communication with Health and Safety and Environmental personnel, and National and Regional Support Services.    

Physical Activities Required to Perform Essential Functions:

  • Travel is required – estimated at 25% - 50%
  • Office environment; occasional exposure to dirt and dust related to scrap yard environment. Work pressure can be substantial during peak times, requiring considerable adaptability; disturbances of work flow, and/or irregularities in work schedule are expected and occur on an intermittent basis. Some offsite work involves meeting in person with current or potential customers, and visiting other Schnitzer locations.

Job Conditions:

  • External contacts include trade organizations and actual and potential customers to provide information regarding pricing, acceptable materials and coordinating pick-ups.
  • Ability to sit, stand , or walk for extended periods of time - up to 6-8 hours per day; bend at waist; operate a vehicle; use hands to write or keyboard; assemble papers, staple, photo copy, use ten-key; be mobile within an average office environment; and communicate by phone and in person in a professional manner. Visual acuity to read detailed documents, inspect scrap material, and use a computer. Ability to write by hand and keyboard for extended periods of time, up to 6-8 hours per day.
Required Experience


  • Bachelor’s degree in Marketing or Business Administration preferred, five years outside sales experience a plus. Educational qualifications may be waived if a candidate has relevant metals recycling industry experience combined with a minimum seven to ten years field experience as a metals recycling buyer. Experience identifying and grading both ferrous and nonferrous metals is desired. This position requires possession of a valid driver’s license and the ability to drive an automobile.
  • Excellent supervisory and superior customer service skills; ability to use Windows XP/Microsoft Office, which includes the Outlook Email Client, is necessary; tact and ability to communicate with people at all levels, both orally and in writing, in a professional manner; excellent mathematical and problem solving skills; strong negotiation skills; attention to detail and accuracy; and basic typing and 10-key skills. Must have common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; deal with problems involving several specific variables in or from standard situations. Regional travel will be required.

All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires.

Schnitzer Steel Industries, Inc. administers a pre-employment drug screen and background check for U.S. new hires.

All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

PLEASE NOTE: The above statements are designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.