Employee Engagement Program Manager in Schnitzer - Surrey (Musqueam Dr) at Schnitzer Steel Industries

Date Posted: 10/11/2018

Job Snapshot

Job Description

General Position Summary & Responsibilities:

The EEPM is responsible for developing and maintaining engagement programs and supports for the Autos and Metals Recycling Businesses. They will participate in the creation of the Engagement Strategy focused on increasing employee retention and performance through improved reward and recognition programs, collection and use of employee feedback, data analysis, communication, and other key deliverables.

Essential Functions:

  • Create and manage programs to improve employee engagement and reduce turnover while supporting the primary values of the company – Safety, Ethics and the protection of the Environment.
  • Enhance AMR Human Resources communication strategy through marketing, branding, and social media initiatives. This will include the development of communications that align with our brand, employee value propositions, and are consistent with the tone, expectations, and values of the Company.
  • Ensure existing and future employee engagement programs and benefits are effectively cascaded to all employees using the appropriate communication channels.
  • Assist in the standardization of HR best practices across all of AMR.
  • Research and analyze external and internal trends within turnover, benefits, exit interviews, and other methodologies to enhance employee engagement.
  • Develop, maintain and communicate career path and development systems and tools.
  • Provide training and assistance to managers on the effective use of employee engagement programs, as well as routinely assess and audit that they are being utilized as designed.
  • Develop support tools for managers to effectively use all available programs.
  • Conduct ongoing gap analysis to provide benchmarking updates on other engagement strategies in use by other companies.
  • Source and communicate new employee benefits through business partnerships.
  • Develop value based branding to assist with supporting the recruiting and retention initiatives focused on the positive impacts the company has on the environment.
  • Develop and manage the HR social media strategy
  • Administrative Management
    • Tracks all current programs, audits and reporting updates
    • Statistic and ROI analysis
    • Reviews program performance for continuous improvement
  • Special Projects
    • Special projects as assigned.
Required Skills

Specific Other Responsibilities (regional, local, compliance, etc.):

Supports the Company’s Anticorruption Program through compliance with the Anticorruption Manual and all Anticorruption Controls.


Internal Control Responsibilities:

Supports the Company’s Internal Control process which includes understanding, communicating and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business.

Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.

Interpersonal Contacts:

This position involves phone, written, and face-to-face contact will all levels of employees from entry level to executive officers. Communication ranges from answering simple questions to discussing company policy and the legal ramifications of interpreting said policies and procedures.

External contacts by phone, in writing and face-to-face include management and executive job applicants, government agencies, attorneys, consultants and other HR professionals.


Job Conditions:

Average office environment in a manufacturing setting, some exposure to dust and dirt from an industrial yard setting. Some demand for overtime for completion of projects, conducting training sessions, attending meetings and seminars, etc. Occasional out of town travel throughout assigned region with potential for travel to other company locations as needed. Ability to multi task and prioritize projects and duties as necessary. Extreme pressures at times when dealing with personnel conflicts, etc.

Physical Activities Required to Perform Essential Functions:

Ability to: lift and carry up to 10 pounds occasionally; sit for extended periods of time, up to 6-8 hours per day; write by hand and keyboard for extended periods of time, up to 6-8 hours per day; assemble papers, paper punch, staple, file; apply sufficient force to open and close file drawers. Ability to communicate by speech and hearing continuously. Communication is primarily by phone, email and sometimes in person, with other departments within the SSI. Visual acuity needed for close detail work, preparing and analyzing data figures, accounting, and computer use.


Bachelor’s degree in Human Resource, Business Administration or related field. 5-7 years of experience in human resources with demonstrated competency in the following specialties: Human Resource compliance and administration; employee benefits administration; employee relations and performance management; employee engagement; recruitment and staffing. Experience in a manufacturing environment while holding positions of progressively increasing responsibility, that demonstrate knowledge of laws and regulations governing employment, employee relations and wage and hour issues. This position requires possession of a valid driver’s license and the ability to drive an automobile.

Advanced knowledge and experience in Microsoft Office Suite is necessary to be successful. Ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to work and cooperate with others to complete various tasks with established deadlines. Strong oral and written communication skills to successfully present business cases and resolve various types of negotiations.

PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Required Experience

All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.

Schnitzer Steel Industries, Inc. participates in e-verify for all U.S. new hires.

Schnitzer Steel Industries, Inc. administers a pre-employment drug screen and background check for U.S. new hires.

All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.